USE CASE · QUOTE GENERATION

Quotes in minutes, not an afternoon of lookups

Ask for a quote from a service report or a customer email. Fulcrum finds the customer's equipment, resolves the right material numbers and drafts it, ready to check and send.

Fulcrum drafting a parts quote from a service report, with each line traced back to its source

THE PROBLEM

Where the time goes

A parts quote means finding which machine the customer has, which parts fit it, what they paid last time, and re-keying all of it into a document.

Every one of those steps is a lookup in a different system, and getting it right takes a sales engineer who knows the equipment. It adds up to hours per quote that they could spend with customers instead.

WHAT FULCRUM PICKS UP

  • SERVICE REPORTParts recommended by the technician, turned into quote lines.
  • EQUIPMENTThe exact machines the customer has, resolved against the system of record.
  • MATERIALPart and material numbers that fit that equipment.
  • STALE QUOTESent quotes with no response, raised for follow-up.

HOW IT WORKS

From data to done

  1. 01

    Ask in plain language

    Start from a service report, a customer request or an opportunity Fulcrum raised.

  2. 02

    Look up across systems

    Fulcrum finds the customer's equipment and the parts that fit it, across CRM, ERP and service data.

  3. 03

    Review the draft

    Lines, quantities and prices come back as a draft quote with its sources shown, for the rep to check.

  4. 04

    Send and follow up

    Turn it into a PDF and send it. If it goes quiet, it comes back as a stale quote to chase.

Book a demo

A short walkthrough of how Fulcrum maps to your commercial operations. If it's a fit, we follow with a focused pilot on your real data.

  • Your CRM, ERP, and service data brought together and modeled around your equipment
  • Sales, Quote, Case, and Follow-up workspaces tuned to how your team sells
  • Underbuying customers, wear parts due and service parts follow-ups surfaced on your real accounts

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